The logs are unhelpful; they say basically nothing. On the GUI side, you see it begin to work on the file - the last update is that it is "Getting information and banner from Internet sources".
Things I have tested to try to resolve this - none of which have worked:
1) I've turned off auto-scanning for files, and only manually handed it a file.
2) Normally, my source directory is a shared drive on another computer. Trying a local file instead did not fix it.
3) Rebooting the computer and service.
4) Disabling looking up internet metadata.
5) Turning on the firewall exception.
6) Trying multiple profiles for Conversion
7) Changing the Temp directory
The oddest thing - it was working, until I had to reboot the computer after installing other software. It only happens at the beginning of a conversion. It will sit "Idle" indefinitely without any problems.
I have seen this issue happening off and on for a couple of weeks now. The fresh windows install I did tonight was partially in hopes of fixing the issue, but I had it come back before I even installed anything except drivers.
I've attached the logs for the file I am manually starting and mcebuddy both.
Comments: ** Comment from web user: tsxrider9 **
Ok, I finally seem to be making some headway and it does appear to be a permissions issue.
Windows 8.1 assigns the default Local Administrator account to be the owner of mcebuddy and all other folders on the accounts... Changing the permissions on the mcebuddy folder was a bit of a hassle. had to open properties, then advanced, then click change up by the current owner, type in my account name and check name button then ok, then click the replace owner on subcontainers and objects checkbox, then ok.
The issue is that it does not always work, The mcebuddy folder belongs to the user account, but the logs that mcebuddy creates belong to the Administrator account, also the working0 files belong to the Administrator account. About every 3/5 reboots start fine, but then I have to mess with permissions or delete logs and reboot in order change something again in order to fix and restart the permissions.
I'm going to do more testing will report back later.