did you upload the right file?
with the file you've uploaded I don't see any issues in downloading the metadata.
2013-12-04T06:30:17 MCEBuddy.MetaData.VideoMetaData --> Video Tags extracted ->
Title: The King of Queens
SubTitle: No Retreat
Description: Arthur is left to fend for himself when Doug and Carrie go on her company retreat with a group of boring lawyers.
Network: WPCWDT (WPCW-DT)
Parental Rating: TV-PG
Media Credits: Kevin James/Leah Remini/Jerry Stiller/Victor Williams;Rob Schiller;;Gary Valentine/Alex Skuby/Victor Raid-Wexler/Michael Kostroff/Steve O'Connor/Jackie Flynn
Genres: Comedy,Series
Season: 0
Episode: 0
Banner:
Banner URL:
IMDB MovieId:
MovieDB MovieId:
TVDB SeriesId:
Is Show Movie: False
OriginalBroadcastDateTime: 2001-10-22T00:00:00
RecordedDateTime: 2013-05-04T16:59:01
SeriesPremiereDate: 1899-12-31T19:00:00
CopyProtected: False
2013-12-04T06:30:17 MCEBuddy.MetaData.VideoMetaData --> Checking for metadata title and series correction
INFORMATION> 2013-12-04T06:30:17 MCEBuddy.MetaData.VideoMetaData --> Downloading Series details
INFORMATION> 2013-12-04T06:30:17 MCEBuddy.MetaData.VideoMetaData --> Recording Type Show
INFORMATION> 2013-12-04T06:30:17 MCEBuddy.MetaData.VideoMetaData --> Checking TheTVDB
INFORMATION> 2013-12-04T06:30:18 MCEBuddy.MetaData.VideoMetaData --> Checking TV.com
WARNING> 2013-12-04T06:30:20 MCEBuddy.MetaData.VideoMetaData --> TV.com failed
2013-12-04T06:30:20 MCEBuddy.MetaData.VideoMetaData --> Updated Video Tags after downloading details ->
Title: The King of Queens
SubTitle: No Retreat
Description: Arthur is left to fend for himself when Doug and Carrie go on her company retreat with a group of boring lawyers.
Network: WPCWDT (WPCW-DT)
Parental Rating: TV-PG
Media Credits: Kevin James/Leah Remini/Jerry Stiller/Victor Williams;Rob Schiller;;Gary Valentine/Alex Skuby/Victor Raid-Wexler/Michael Kostroff/Steve O'Connor/Jackie Flynn
Genres: Comedy,Series
Season: 4
Episode: 5
Banner: D:\MCEBuddy\MCEBuddy 2.x\MCEBuddy.ServiceCMD\bin\x86\Debug\cache\The King of Queens.jpg
IMDB MovieId: tt0165581
MovieDB MovieId:
TVDB SeriesId: 73641
Is Show Movie: False
OriginalBroadcastDateTime: 2001-10-22T00:00:00
RecordedDateTime: 2013-05-04T16:59:01
SeriesPremiereDate: 1998-09-20T20:00:00
CopyProtected: False
Upload the file where you're facing issues with the subtitle name.